Privacy Policy

Privacy Policy

Introduction

Welcome to https://remove-stains-from-grout-lines.storysurge.net (hereafter referred to as “Remove Stains from Grout Lines” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we handle your personal information and data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://remove-stains-from-grout-lines.storysurge.net. Please be aware that this privacy statement does not apply to third-party platforms, apps, or services accessed through links on our site. Each of these third parties has its own privacy policies governing their data collection and usage practices.

Processing Activities

This policy outlines the ways your personal information is processed when you:

  • Use any of our applications or services as an authorized user.
  • Visit our websites linked to this Privacy Policy.
  • Receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password.
  • Payment Information: Data required for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of your financial transactions with us.
  • Purchase Information: Details about products or services you’ve purchased from our platform.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which may be used for analytics purposes.
  • Location Data: Your geographic location data when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that help us recognize you when you visit our site and enable certain features. They can be categorized as:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website, allowing you to navigate through pages and use secure areas.
  • Preference: Cookies that remember your preferences and settings to personalize your experience.
  • Analytics: Used by our analytics providers to track site usage, gather statistical data, and monitor performance.

Users have control over non-essential cookies via our Cookie Manager tool.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Remove Stains from Grout Lines implements robust security measures to safeguard your personal information. We use encryption for secure communication and engage reputable third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data under specific circumstances.
  • Right to data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time without affecting the lawfulness of prior processing based on consent.
  • File a complaint with your local data protection authority and seek non-discriminatory treatment.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for unsubscribe, or data-related inquiries, please contact us:

Email: [email protected]
Address: [Provide physical address]